Insurance claim restoration done right.

How our claim process works

1. 1.Free, no-pressure inspection of roof, siding & windows
2. 2.Honest assessment — we'll tell you if a claim isn't worth filing
3. 3.Full photo documentation with measurements
4. 4.Meet your adjuster on site and walk the damage together
5. 5.Restore to proper scope, including code-required upgrades

Insurance work vs. retail work — which is right for you

Not every damaged roof belongs in a claim. If the storm knocked loose a dozen shingles and your deductible is $2,500, a retail repair is almost always the cheaper, faster path — no claim history, no adjuster scheduling, no depreciation to chase. Where insurance earns its keep is functional damage across the whole field: hail bruising that fractures the shingle mat on multiple slopes, wind creasing that has broken the seal strip, or storm damage that also hit siding, gutters, wraps, and window screens. In those cases the covered scope is many times the deductible and filing is clearly the right call.

We inspect before we advise. You get photos of what we found, a plain-English read on whether it rises to a claimable loss, and a retail number so you can compare the two paths side by side with real figures instead of a sales pitch.

What a properly documented claim includes

• Test squares on every slope. Adjusters count hail hits in a 10x10 square per elevation. If nobody marks them, they don't get counted.
• Accurate measurements. Squares, pitch, ridge and hip lengths, valley footage, and penetration counts — the numbers that drive the estimate.
• Collateral damage. Gutters, downspouts, fascia wraps, soffit, siding, AC fins, and window screens all corroborate a hail event and are frequently owed.
• Code-required upgrades. Ice and water shield coverage, drip edge, and ventilation requirements that current code demands even if the original roof didn't have them.
• Supplements. Anything discovered after tear-off, such as rotted decking, submitted with photos before it's covered up.

Why homeowners choose a local contractor for claim work

After a big hail event, out-of-state crews flood Southeast Wisconsin, knock doors for two months, and leave. When a workmanship issue shows up three winters later, there is nobody to call. AM Exteriors is owner-operated out of Brownsville and serves Dodge, Fond du Lac, Washington, Ozaukee, and Waukesha Counties year-round. The owner is on site for tear-off and dry-in, the same team handles the punch list, and our 5-year workmanship warranty is backed by a company that will still be here.

Related

Storm work touches several parts of your home at once. These pages cover the rest of the process.